Detroit Pump800-686-1662Impeller
About Us Line Cards Customer Service Contact

Customer Service

At Detroit Pump, every employee considers themselves to be in the customer service business. Regardless of whether we are engineering a complex system, selecting replacement parts, repairing a customer's pump or expediting an order. We are committed to be what our customers need us to be. We look forward to being your pump supplier.

Credit Application

Completed and signed applications for credit can be faxed to our accounting department at 248-544-4141.
Credit is issued to accounts upon a satisfactory credit history.
Click here to download the credit application.

Orders, Quotes, Shipping and Payment

Detroit Pump accepts orders via email at pump.sales@detroitpump.com,
via fax at 248-544-4141, emailed directly to your sales representative or via EDI.

Detroit Pump works with Cerasis for our shipping logistics. This strategic alliance allows us to pass on cost savings to our customers. Small package shipping is through UPS – prepay and add. Truck shipments are shipped on a number of carriers - either prepay and add or collect. We are also able to ship via FedEx collect. All shipments are made FOB shipping point. Payment terms are Net 30 for approved credit accounts. Additionally, we accept MasterCard, Visa, American Express or COD for your order payments.







INDUSTRIES SERVED:

 - Chemical Process
 - Construction
 - Food Process
 - Paint Systems
 - Petroleum
 - Pharmaceutical
 - Primary Metals
 - Pulp & Paper
 - Utilities
 - Waste Water
 - Water

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